Senior Product Manager

Job Summary:

VisuWell is a leading software provider in the telemedicine industry, serving healthcare organizations of all types, with offices in Chattanooga and Nashville. Our mission is to revolutionize the way healthcare is delivered with our innovative SaaS telehealth platform, by improving individual access to quality care through virtual workflows.

We offer our customers a robust telemedicine platform that has been built, updated, and expanded over the past 8 years. We are seeking individuals to join the team to continue delivering virtual enablement to our customers with the goal of creating meaningful patient interactions by leveraging modern technology. We need high-quality team members who will join our quest to become the premier telehealth platform.

We have a current need to extend our Product Management Team as we plan to execute on an aggressive product roadmap. With a growing software engineering team, the ability to turn ideas into deliverables while ensuring a consistent experience is core to the success of our product and its customers. The Senior Product Manager is responsible for tracking the needs of the market, prioritizing and scheduling development activities, and communicating feature delivery to our customers and internal departments.

Experience:
  • 5+ years experience in technical Product Management is required
  • 2+ years experience in the healthcare sector is required
Job Duties and Responsibilities:
  • Driving platform improvements based on stakeholder input
  • Prioritizing tickets and features for sprint cycles
  • Scoping custom development for Sales
  • Scoping new features and maintaining priority list
  • Overseeing UI/UX updates
  • Assisting Implementation with product-related needs to ensure successful installs
  • Product feasibility feedback for new customers and prospects
  • Publish product roadmap and communicate updates to CEO, Sales, and Customer Support teams
  • Work with customer-facing teams to identify the necessary scope to deliver upon client expectations
  • Lead refinement activities with Software Engineers and QA to translate project scope into deliverable development tasks with clear objectives
  • Track product feature utilization (we use Pendo) as a means for validating successful
  • Seek out, evaluate, and recommend third-party software integrations; engage vendors in negotiation of both contractual and technical agreements
  • Introduce new products through competitive research and other market inputs
  • Champion software development methodologies that aid the efficient and clear communication of timelines for software delivery
  • Track Operational Product Development metrics (which may include metrics like churn, roadmap capacity, backlog, and velocity)
  • Oversee and validate detailed product release notes
  • Track high-level product utilization metrics (user growth, # of sessions, etc.)
  • Support the sales team as the product subject matter expert in key meetings
Required Skills and Abilities:
  • Strong knowledge of the software development lifecycle and an ability to develop relationships with software development teams
  • Experience breaking down high-level project ideas into the necessary components for engineering, QA, and delivery
  • Ability to write clearly, concisely, and technically
  • Strong technical understanding and ability in areas such as database structure, HL7 integrations, API commands, and software product architecture
  • Experience creating product documentation and writing release notes
  • Experience developing feature wireframes and flowcharts
  • Strong ability to multi-task in a fast-moving environment
  • Team leader and motivator
About VisuWell:

Our mission is to revolutionize the way healthcare is delivered with our innovative SaaS telehealth platform.  VisuWell is a highly interactive, team-based, agile development environment where you will work alongside a team of skilled, accountable, and collegial software professionals. We pride ourselves on a fast-paced, get-the-job-done culture. Come make a difference with us!