Urgent care is a high-growth sector in healthcare due to convenience and lower cost of care compared to Emergency Departments. The increased demand is driving providers to develop workflow innovations that address inefficiencies and imbalanced patient loads. By utilizing the VisuWell platform, urgent care clinics are moving intake online, offering virtual care, and utilizing HIPAA compliant video to maximize practitioner capacity from centers with lower demand.
The VisuWell platform helps medical groups initiate BHI through our network of telebehavioral specialists. Now you can leverage on-demand collaborative care or quickly facilitate referrals, reducing administrative burden while swiftly providing patients with the behavioral care they need.
Urgent care organizations with multiple locations commonly struggle with demand shifts and patient load balancing. With VisuWell telemedicine, it is now possible to balance patient loads without time-consuming travel between locations.
Telemedicine is more than video. It provides an opportunity to streamline traditional workflows like patient intake. Allow patients to check-in and fill out intake forms online and reduce the need for data entry and large waiting rooms.
The VisuWell platform includes on-demand patient queues and virtual waiting rooms. These patient-centered features expand access, provide a new level of convenience, and increase the perceived value of care.
Employers are consistently seeking ways to decrease healthcare costs and expand employee benefits. Virtual care presents another way to reduce usage of expensive ER care and reduce time lost due to sickness. Through VisuWell, Urgent Care centers are providing additional employer value resulting in increased referrals.
Due to affordability, convenience, and efficiency urgent care centers are seeing increased demand for lab testing. Urgent care centers can provide a higher level of service using telemedicine for reviewing lab results while allowing patients to be where they are most comfortable, their home.
Urgent care facilities are becoming more frequently used as a primary care alternative. This change is resulting in longer patient relationships and increased demand. Every office visit uses the time of office staff and valuable office space. Decrease demand on office resources by utilizing telemedicine for management of medications.
Quality follow-up care is essential to patient wellness. However, urgent care providers face the hurdle of asking patients to revisit the office for follow-up appointments, or they are forced to follow up via phone calls, which are not reimbursable. For scenarios that don’t require an in-person examination, telemedicine paves the way for a better experience while removing hardships for the patient.
The VisuWell platform is equipped with an open API strategy for data sharing and workflow integration with existing clinical and administrative systems. Seamless integration is both critical and necessary to a successful transition to a robust telemedicine program.